At Design Sense Furniture, your trust comes first. Because we are confident in the quality of our craftsmanship, we offer the following policy:

1. Right of Inspection Upon Delivery

• Product Inspection: You have the full right to inspect and examine the furniture when it arrives at your home, before the shipping representative leaves.
• Refusal of Delivery: If you have any quality concerns or the product does not match the images, you may refuse delivery immediately.

2. 3-Year Warranty

• Warranty Period: All our products are covered for 3 years against manufacturing defects.
• What the Warranty Covers: Structural defects such as wood loosening, assembly defects, or upholstery defects caused by poor manufacturing.
• Not Covered: Damage caused by misuse, such as cuts, burns, or chemical cleaning products not intended for furniture.

3. Returns & Exchanges After Delivery
Since you can inspect the product at your doorstep, returns are not accepted after delivery except for a hidden manufacturing defect that was not visible during inspection and is reported within 48 hours.
The defective piece will be replaced with a brand-new piece or repaired free of charge during the warranty period, depending on the type of defect.